Our Residents
Your Homes. Your Community. Your Voice.At Major Housing Association, we are committed to working with our residents to create safe, well-maintained homes and thriving communities. This page explains how residents are represented, how we engage with you, and the positive changes that have been made as a result of your feedback.
Residence Support Committee
Resident voices help shape our services.
Our Residence Support Committee provides a dedicated channel for residents to raise shared concerns, discuss community priorities and engage with Major Housing Association. We are committed to listening, responding and demonstrating how resident feedback informs our work.
Resident Representation
Our Residence Support Committee is made up of people who live in Major Housing Association homes. It gives residents a collective voice, takes shared concerns forward and keeps residents informed.
Resident Engagement
We actively encourage residents to share feedback, raise concerns and suggest ideas through our committee, forum and other engagement activities.
You Said, We Did
We listen to your feedback and respond. As changes are made, we will publish anonymised examples here of what residents told us, how we responded and what changed.
The residents’ forum
Stronger together than on your own
The Residence Support Committee forum is a private place for residents to share news, compare notes on repairs, plan events and raise shared concerns with the committee.
To keep the forum a safe space for neighbours, every member is checked to confirm they live in a Major Housing Association home. Your address is only seen by the committee.
- Verified residents only
- Private, not on search engines
- Run by residents
Committee announcements
News, consultations and updates from your Residence Support Committee.
Repairs and building issues
Find out if neighbours have the same problem and share what worked.
Meetings and events
Resident meetings, clean-up days and get-togethers near you.
Ideas and feedback
Suggest improvements for your building, your area or the association.
Repairs and emergencies: please don’t report urgent repairs or emergencies on the forum. Contact Major Housing Association directly on 020 7100 7676.
Latest Updates
Find the latest anonymised updates from our Residence Support Committee and examples of how your feedback has helped us improve our services.
We do not publish the names of individual committee members. Read the forum’s community guidelines and privacy notice.
